This Privacy Policy explains how PixelPocket collects, uses, stores, shares, and protects personal information when you use the PixelPocket iOS app and related services.
By accessing or using PixelPocket, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the app and related services.
PixelPocket is a retro handheld browsing, rental, order management, and community interaction app. This Privacy Policy applies to your use of the PixelPocket app and related services, including product browsing, search, favorites, account registration and login, checkout, address management, payment confirmation, customer support, after-sales service, community posting, commenting, and related web pages.
This policy does not apply to third-party products or services that are independently provided to you. If you access third-party payment, logistics, support, or cloud services through PixelPocket, you should also review the privacy policies of those third parties.
When you register, sign in, or recover an account, we may process your phone number, password, nickname, avatar identifier, and login session information in order to identify your account, keep you signed in, and protect account security.
When you place an order, manage a rental period, arrange delivery, or request after-sales service, we may process recipient name, phone number, shipping address, order number, handheld model, rental plan, deposit and rental status, shipping and return status, and repair or refund records.
When you publish posts, comment, like content, report users or posts, block users, or contact customer support, we may process the text, images, interaction records, support messages, and related information that you voluntarily submit.
To operate the service and improve user experience, we may process device model, operating system version, app version, basic logs, crash information, network status, search terms, browsing history, favorites, and general preference settings.
If you choose to upload images for community posts or service-related submissions, PixelPocket uses the iOS system photo picker so that you can select specific images yourself. We only access the images you explicitly choose and do not scan or collect your entire photo library.
The current version of PixelPocket does not require access to contacts, microphone, Bluetooth, health data, or precise location to provide its core features. If a future version introduces a feature that requires additional permissions, we will explain the purpose before requesting permission through the app or the system prompt.
We process personal information only to the extent reasonably necessary for the features you use and for legitimate operational, contractual, security, or legal purposes.
PixelPocket does not sell personal information. We may share limited information only in the following circumstances:
To provide a functioning and continuous service, PixelPocket may store certain information locally on your device, such as login session data, search history, browsing history, favorites, address data, and user preference settings. Some of this information may be removed when you sign out, delete content, clear local data, or uninstall the app.
We retain personal information for the shortest period reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or necessary for accounting, dispute resolution, fraud prevention, tax, audit, consumer protection, or other legitimate business and compliance needs.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no internet or mobile transmission method is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may request access to, correction of, update of, deletion of, or explanation about your personal information. You may also withdraw consent where consent is the basis for processing, understanding that withdrawal may affect the availability of certain features.
To make a privacy-related request, contact chen816102@163.com. Please include enough information for us to identify your account and verify your request. We generally aim to respond within a reasonable period after verification.
PixelPocket is intended for users who are legally able to use the service or who have the involvement and consent of a parent or legal guardian where required by applicable law.
If you are under the age threshold defined by applicable law in your region, please use PixelPocket only with the consent and supervision of a parent or legal guardian. If we learn that personal information has been collected from a child without the required consent, we will take appropriate steps to delete or otherwise handle the information in accordance with applicable law.
We may update this Privacy Policy from time to time if our services, information practices, legal requirements, or security measures change. The updated version will be posted on this page, and the date at the top of the page will indicate the latest revision.
If a change materially affects your rights or how we handle your personal information, we may provide a more prominent notice through the app or another appropriate method.
PixelPocket App Operations Team
If you have questions, concerns, or complaints regarding this Privacy Policy or the way PixelPocket handles personal information, please contact us using the email address above.
PixelPocket may process account information, order and shipping details, support communications, community content, user-selected images, and basic device or app usage data required to operate the service.
We do not sell personal information. Limited information may be shared with payment, logistics, infrastructure, security, or legal recipients only when necessary to operate the service or comply with law.
For privacy requests, contact chen816102@163.com.